Frenquently Asked Questions
Do I need an Appointment?
An appointment is required to ensure a sales associate and dressing room.
What should I bring to try on wedding gowns?
You should wear proper undergarments. We do provide strapless/backless bras to accommodate most gowns.
Are all the styles listed on your website there at your boutique?
We always suggest calling the store with a designer and style number so we can check to see if we have in store If you would like to see exactly what we have here in the store to try on, you can visit our Pinterest page for styles ready to try here in store.
How long does it take to get a wedding gown?
Delivery time for our gowns is anywhere from 4 to 6 month shipping. Rush Cuts are available if needed for speedy delivery.
What are the prices of your wedding gowns? Are there any refunds or exchanges after a purchase is made?
Our price range is from $1,200 to $8000. We do not offer, nor accept any refunds and/or exchanges once a product has been purchased or ordered.
What is the delivery time for Bridesmaids, Mothers and Flowergirl dresses?
Delivery time for Bridesmaids dresses is 12-14 weeks. Mothers and Flower girl dresses typically take 12 weeks. Rush cuts and stock can be checked if needed sooner than 12 weeks.
How does my bridesmaid know what size to order?
We suggest all bridesmaids have their measurements professionaly taken to ensure the closest accuracy. Once measurements are taken, they are compared to the designer's size chart and the size is chosen to fulfill the largest measurement. Typically a size or two larger than your normal dress size will be ordered as most gowns are cut on a smaller pattern.
What are Mockingbird Bridal's Business Hours?
Our hours of operation are Monday, Tuesday, Wednesday and Friday 11:00am to 5:45 pm, Thursday 11:00am-7:45 and Saturday 9:30am to 5:00pm.
Do you provide alterations?
We do have an in-house alterations department that handles just our customers. Our seamstress has been in the wedding industry for over 25 years and is familar with all fabrics and styles. She can be reached at (214) 826-1973.